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Returns

Need to use your 30-day Money Back Guarantee? Learn about all the processes required to return your glassware.

What is your return policy?

We offer a 30 day money back guarantee on a vast majority of our products. If you are unsatisfied with your purchase within 30 days of delivery, you can get an authorized return for a 100% refund. You can learn more about our policy, what it covers,

How do I get an exchange?

If you'd like to exchange your product for something else within the 30-day money-back window, the quickest way to get your replacement is to reach out to us for return, then purchase your new intended item. You'll ship your first product back to our

Received an incorrect or broken item?

In the unfortunate event your order arrives incorrect or damaged please contact us within 48 hours of delivery with your order number, photos & brief explanation of the situation. All items must be unused & received in 100% new condition to qualify f

How do I return a product that isn’t covered by your 30-day Money Back Guarantee?

Contact us within 48 hours of delivery with your order number, photos & explanation of the situation to qualify for a return. Items must be unused & received in original 100% new condition. Please allow 5-10 business days upon arrival to receive your