What currency are your prices listed in?
All of the prices on our website are listed in USD.
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International Orders
Curious about how we handle orders overseas? Get your answers here.
Do you ship internationally?
We ship worldwide & offer free international shipping on orders over $150 USD*. *Applicable to regular merchandise & not valid on repairs, custom orders, glassblowing kits, etc. Policy excludes orders placed to the Oceania islands (Australia, New Zea
How long does it take to ship to my country?
Due to the unique nature of each country's postal services, we cannot guarantee delivery times outside of the US.
Do I have to pay import taxes, customs duties & fees?
Buyers are responsible for any customs and import taxes that may apply. We aren't responsible for delays due to customs.
Will my order make it through customs?
We have no control over customs procedures. In our experience, sometimes orders make it through without issue & some don’t. If your country has strict laws regarding smokeware, like New Zealand, you assume all risk if your package is withheld.
My tracking number doesn't work!
Use your USPS tracking number to track your package within the US & then via your local postal service once the package has entered your country.