Topics relating to some of our most common questions while shopping at our store.
Our studio is located right here in Chatsworth, Los Angeles, CA. Purr is family owned & a small, tight-knit team with a passion for glassblowing. We're one of the original, longest-standing & established American glassblowing brands around, crafting
Our name began when we created the first handheld bubblers on the market to include a 'per'forated downstem, now known as the diffused downstem. The name Purr Glass (pronounced "per" glass) represents our intense focus on functionality, having pionee
When shopping for a piece from us, there are a few things you will want to consider in order to find the best option for you. You should ask yourself whether you want to use a piece for bowls or as a rig. Are you a daily smoker or a once-in-a-while t
We offer a 1-Year warranty available for purchase alongside a vast majority of our products. This warranty covers any kind of damage or breakage that occurs within a year from delivery for a full replacement or repair. You can learn more about our po
We have a wide variety of glassware that accomplishes very different tasks depending on what kind of smoke you are looking for. If you're looking for a piece with a bowl, our Double Chamber Bubbler is an excellent powerhouse with two separate water c
If you need to cancel your order, contact us immediately. If your order has already shipped, you are responsible for any return shipment fees.
If you're interested in checking out how we make our glass, you can visit our YouTube channel where we have lots of videos of us making both custom & production glassware. We also post videos daily on our Instagram & Snapchat stories of us making you
You can head over to the product page of the piece you bought from us and check out the videos section. There will be a video that goes over every aspect of the specific piece and how to use it.
In the unfortunate event your order arrives incorrect or damaged please contact us within 48 hours of delivery with your order number, photos & explanation of the situation. All items must be unused & received in 100% new condition to qualify for ass
We appreciate your feedback! If you bought one of our pieces, we would love to hear your experience. You can submit a review on our website on the product page, and/or our Google page. If you are looking for a sample to review, we do not send samples
We are more than happy to accommodate wholesale orders. You can contact us to get started!
If you're interested in collaborating, get in touch with us. We would love to hear more about you!
We would love to hear what you have to say, you can submit questions and suggestions by emailing us.